Working Terms and Conditions
Working Terms and Conditions
If you have any questions you can email me at chisai236@gmail.com
Full payment for a commission must be made upfront before any work on it is started. Currently, I only accept commissions through Ko-fi and Paypal. Payment plans are available, but keep in mind that your commission will only be started once the final (full) payment is made.
Refunds of any kind are only available if I can't finish your commission. If this is the case, you will be notified as soon as possible and refunded the amount paid in full. This will usually happen around the deadline time of your commission (see additional information), but only if I haven't started it or if little progress has been made. Refunds are NOT given for reasons including, but not limited to, you not liking the resulting artwork, or you changing your mind about the commission.
I retain sole ownership of the completed art. You may repost art that you have commissioned so long as you follow two guidelines: 1.) Your post must name me as the artist, and 2.) Your post must include a link back to my Ko-fi page. This includes using art you commission for decorative or personal use (this means as an avatar, in a video, a wallpaper on your page, etc.) on your social media pages and posts using the artwork.
Finished art may not be altered, or put to any kind of monetary use without my permission. If you would like to talk about licensing the artwork for monetary use, you may contact me via chisai236@gmail.com to sort out the terms and payment of this.
Watermarks may NOT be edited or removed, the placement of it can be adjusted though if you have a preference for that.
If you have any questions, or if you'd like to check on the progress of your commission at any time, you can email me at chisai236@gmail.com.
My current commission queue can be found in the spreadsheet located at the bottom of the main commission page.
The average wait time, once you order an illustration commission, is about *2 weeks but this depends on my current workload and health. Please bear in mind that I am a chronically ill person, and sometimes delays can be caused simply by my health taking a dip for days at a time. I will try to communicate any possible delays with you as they happen and/or as the deadlines approach. I will message you after your order is made to update you on how long the additional wait will approximately be. If your commission hasn't been started by the end of the approximate wait time, then you will be given the option to receive a full refund.
⭐ MEMBERS/SPONSORS - If you are a monthly supporter on my Ko-fi page, you get a discount on every commission! Discounts should automatically apply when you're logged into your Ko-fi account and place an order for a commission over there! The percentage is based on your tier of support. If you are commissioning me outside of Ko-fi's order form, please remind me of your tier of support when talking over commission details, and I will manually apply the discount when sending you an invoice for payment. If you'd like to become a member and support me monthly, you can do that here!
*Other commission types, like the crochet plushes, have a longer base wait time of about 1 month.
Won't Draw: Excessive Gore (blood and minor bodily damage is okay), Mecha or overly complex mechanical designs, large cityscapes
Will Draw: *Adult artwork (please email me first to ask about the content you want to commission), characters of any gender identity, sexuality, or race are welcome! Furry characters are also welcome!
*You're welcome to ask about anything, I won't judge you, but I may decline to take your commission based on my comfort level with the content, thank you for understanding!
Preferred Communication and Delivery Method: Email (chisai236@gmail.com)
You will be sent a sketch of your commission. If you ordered a Sketch, this is the last step to your commission. If you have any last changes you want made, then you will have a chance to let me know and I will fix them for you. If you have a more detailed commission, then after you are happy with how the sketch looks I will continue to add further details.
You will be sent the lines and flat colors of your commission. If you ordered a Basic Illustration or Character Reference Sheet, then this is the last step for your commission. If you have any last changes you want made then you will have a chance to let me know and I will fix them for you. If you have a more detailed commission, this will be another point for you to give feedback before I continue to add further details.
You will be sent the commission with added lighting, shading, and rendering. If you ordered a Standard Illustration then this is the last step for your commission. If you have any last changes you want made then you will have a chance to let me know and I will fix them for you.
Once all the steps that apply to your commission type are finished, then your art commission is all done!
You will be sent a drawn-up plan of your plush. You will have an opportunity to give feedback on the plan and let me know if it looks good to you or what changes you'd like to make.
You will be sent periodic updates on the progress as it happens. Since the plushes are custom, this step varies based on the detail and size of your commission, but you will be sent updates periodically as it's being worked on.
Once the plush is finished it will be mailed to you. You'll have a chance to let me know about any small changes you'd like to have made. Then the plush will be mailed to you via the USPS, a tracking number will be provided to you for the shipment.